Refund policy

At Coastal Caribbean, we want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your order, we offer a hassle-free return and exchange policy.

• Returns and Exchanges: You have 14 days from the date of delivery to request an exchange or return of your items. The products must be unused, in their original condition, and with all tags and packaging intact.

• Refunds for Defects: If you receive a defective item, please contact our customer support team within 14 days of delivery. We will gladly issue a full refund for the defective product, including the shipping cost.

Please note that certain items, such as swimwear and intimate apparel, are not eligible for return due to hygiene reasons. Additionally, any items that show signs of wear or damage caused by the customer are not eligible for return or exchange.

To initiate a return or exchange, please contact our customer support team at [customer support email/phone number]. We will guide you through the process and make sure your issue is resolved promptly.

Thank you for choosing Coastal Caribbean, and we look forward to providing you with the best beachy vibes shopping experience!